At Shri Divya Kund, we are committed to protecting the privacy and personal information of our devotees, visitors, and stakeholders. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us, whether through our website, in person, or during events and activities organized by Shri Divya Kund, administered by the Shri Divya Kund Central Trust.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Contact details (email address, phone number, mailing address)

• Date of birth

• Payment or donation details

b. Non-Personal Information

• Browser type and version

• IP address

• Pages visited on our website

• Duration of your visit

• Device information (e.g., operating system, device type)

c. Sensitive Information

In certain cases, we may collect sensitive personal information, such as:

• Religious preferences (if voluntarily shared during rituals or events)

• Medical history (if required during specific charitable initiatives like health camps)

2. How We Use Your Information

We use the information collected for the following purposes:

• To Enhance Your Experience:

  • Facilitate participation in rituals, events, and charitable activities.

  • Provide personalized communication regarding updates, events, or donation acknowledgments.

• To Ensure Compliance and Security:

  • Comply with legal obligations.

  • Prevent unauthorized activities or fraud.

• To Improve Our Services:

  • Analyze user behavior on our website to enhance user experience.

  • Gather feedback to improve our services and outreach programs.

3. Information Sharing and Disclosure

We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information in the following situations:

• With Service Providers:

  • Third-party vendors assisting in processing donations or maintaining our website.

• For Legal Compliance:

  • When required to comply with legal obligations or respond to lawful requests by public authorities.

• With Your Consent:

  • When you explicitly consent to share your information for specific purposes.

4. Data Security

We employ appropriate technical and organizational measures to ensure the security of your personal information. This includes:

• Encryption of sensitive data.

• Regular audits and updates to our security protocols.

• Restricted access to personal information based on need-to-know principles.

While we strive to protect your data, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and track website usage. Cookies may collect:

• User preferences (e.g., language selection).

• Analytical data for improving website functionality.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Retention of Data

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the purpose is fulfilled, we securely delete or anonymize the data.

7. Your Rights

You have the following rights regarding your personal information:

• Access and Correction:

  • Request access to the information we hold about you.

  • Correct inaccuracies in your data.

• Data Deletion:

  • Request deletion of your personal information, subject to legal and operational obligations.

• Opt-Out:

  • Opt-out of receiving marketing or promotional communications.

To exercise your rights, please contact us using the details provided below.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe that a child has provided us with personal data, please contact us immediately, and we will take steps to remove such information.

9. Third-Party Links

Our website or communication materials may include links to third-party websites. This Privacy Policy does not apply to those external sites, and we encourage you to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other circumstances. Any changes will be posted on our website, and we encourage you to review this policy regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Shri Divya Kund Central Trust
Address: Trikuti Vann, Two Lions Building, Bhagu Road, Street no. 20, Bathinda -151001
Phone: +91 94642-355596
Email: shridivyakund@gmail.com
Website: https://shridivyakund.com/

By interacting with Shri Divya Kund, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Your trust is important to us, and we are committed to ensuring the confidentiality and integrity of your personal information.